Customized recommendations allow developers to detect application issues and improve functionality, according to Amazon Web Services.
With Workforce Engagement, Salesforce is expanding its Service Cloud offering to include AI-based service call prediction, personnel capacity planning and staff training.
Microsoft is following the customers and the ecosystem, but pragmatic investment in Linux doesn’t diminish the company’s commitment to Windows.
CEO Andy Jessy covered 24 new product announcements in his three-hour keynote on the first day of the virtual Amazon Web Services event.
Salesforce is acquiring Slack in a deal to help it compete with Microsoft Teams in the hotly contested workplace collaboration space.
Cybercriminals can use stolen information for extortion, scams and phishing schemes, and the direct theft of money, says Kaspersky.
The University of Pennsylvania recently changed its internal billing, as well as shifted to online education. Here’s how it happened and why.
It’s not too late to try to score a PlayStation 5 this week. Here’s where to look for the elusive PS5 in stores and online.
A recent TechRepublic Premium poll shows that 81% of respondents currently use or plan to use services from multiple cloud vendors in the next 12 months.
By leveraging vehicle sensor data and BlackBerry’s IVY data platform automakers could provide drivers with features to improve safety, monitor teenage drivers from afar, and more.